If by some chance your order is unable to be fulfilled due to stock being unavailable, our online team will notify you and refund you in full right away. If you have used a reward on an order that cannot be fulfilled, your reward will be added back into your account with the same expiration date.
Articles in this section
- Can I place an item on hold or lay-by for purchase at a later date?
- How does your bridal program work?
- How to shop
- I've ordered-what's next?
- What happens if my order is unable to be fulfilled due to stock not being available?
- My payment has gone through but why have I not received a confirmation email?
- Has my order been successful?
- How long does it take to process my order?
- How do I know my order has been shipped?
- How do I track my order?