Rewards

1. At its sole discretion, Tony Bianco may update a Member account with a Reward as a consequence of a purchasing behaviour, incentive and/or promotional activities.

2. Tony Bianco will notify the Member via email of their entitlement to any Rewards.

3. Tony Bianco reserves the right to withdraw, cancel or vary the Rewards without notice and at any time.

4. Rewards are generally expressed in a monetary form - for example, a $30 Reward. However, in no way do Rewards represent legal tender in any country.

5. Rewards cannot be sold, transferred or assigned and are not redeemable for cash or any other like instruments, including (but not limited to) gift vouchers, gift cards, cheques and credit notes.

6. Rewards can only been redeemed at Tony Bianco branded stores in Australia and on the Tony Bianco Website

7. The currency in which Rewards are redeemed will be based on the location of the redeeming store. For example, a store based in Australia will redeem the Rewards in AUD. The Tony Bianco online store is based in Australia and consequently, will redeem Rewards in AUD.

8. Tony Bianco reserves the right in its absolute discretion to exclude certain items and promotions from being redeemed by using Rewards.
 
9. Rewards are only able to be earned strictly on Tony Bianco products. Any other brands sold by Tony Bianco are not included in the loyalty program.

10. Rewards can be earned using other Rewards as part of the transaction as long as the amount spent after all redemptions and discounts have been applied exceeds $150.

11. If a Membership is terminated from the Tony Bianco Loyalty Program, all outstanding and future Rewards will no longer be valid and will be rendered null and void.

12. Rewards can take up to 48 hours after purchase in store or order dispatch online before they are available for redemption.

13. All Rewards have an expiry date at which point they will no longer be available for redemption. Tony Bianco reserves the right to change the expiry date of any Reward at any time without prior notice.

14. Only Rewards from one Tony Bianco member can be presented per transaction.

15. Tony Bianco will not be held responsible or liable if Rewards are not able to be redeemed for whatever reason but specifically, in the case of a technical failure of software or hardware or an EFTPOS malfunction.

16. Rewards can only be redeemed once. If you try to redeem more than once this will be later declined and our customer support team will be in contact with you.

17. Rewards can only be redeemed towards products, not services on the website including shipping. If when using a reward it takes you below $100 you will be required to pay the standard shipping cost of $9.95.
 
18. Rewards cannot be redeemed at the same time as a Credit Note. 

19. Returns: If a customer wishes to return a purchase that has previously earned a Reward, Tony Bianco will process the return and forfeit any loyalty rewards earned on the initial transaction purchase.
 
20. Returns: If a customer wishes to return a purchase that was made using a reward, Tony Bianco will process the return and forfeit any loyalty rewards that were redeemed on that transaction. This is includes refunds and credits.

21. Exchanges: If they a customer wishes to exchange a purchase that has previously earned a Reward, and the exchange is for a product of lesser value than the initial purchase the customer must exchange for the total purchase value. If the exchange is for a lesser value, Tony Bianco will process a full return first and any Rewards earned on the initial transaction purchase will be forfeited. If a subsequent the exchange purchase warrants a Reward based on the transaction size then the customer will earn Rewards on the subsequent transaction purchase in accordance with these Terms and Conditions.
 
22. All rewards and codes issued before August 2014 are not able to be used and redeemed at any Tony Bianco retail stores, Myer Concessions and the online store.  

 

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