How long does it take to process my order?

Express Shipping Orders

Your order will be dispatched the same day if it is placed before 3pm. If your order is sent via Australia Post and no one is available to accept delivery a calling card will be left for you to contact your nearest Post Office. Standard delivery time is between 1 - 4 working days for orders within Australia.

Please note that this service is not available during busy sale periods.

 

Standard Shipping Orders

Please allow up to 4 working days for your order to be dispatched and a maximum of 10 working days for delivery from the order date.

Unfortunately we are unable to dispatch or deliver orders on Victorian public holidays, which may result in delays.  

Please note that we will be unable to change address, shipping method or product during busy sale periods. Please also allow up to 10 working days for dispatch during this time.

 

Want It Now Orders

Same day delivery service.

Prices vary on customer’s location. This service is only available to our customers in Melbourne.

Ph: 136 331

Want It Now is the only same day courier service that provides same day timeslot deliveries. Orders can be delivered in Victoria only between 9am-1pm, 1pm-5pm or 5:30pm-9:30pm, provided your order is placed at least 1 hour before the delivery window. However, the cut off time for twilight delivery is 1pm. When you select a Want It Now delivery, you will receive a link to track your package down to the minute, so you can go about your busy day and arrive just in time to receive your order. If you are not at your delivery location and we have not received authority to leave your package, it will be redelivered the following day in the timeslot selected when the order was first made. Please note that orders will not be delivered on weekends or public holidays.

Please note that this service is currently not available and will be back up and running shortly.

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.