Can I return my online order in store if I paid via Afterpay?

Yes, online orders may be taken to a Tony Bianco retail store for an exchange or credit note. Please note that this excludes made to order styles, all accessories (foot care, bags, eyewear, hats, scarves, watches, jewellery) and sale items. If you are going to do an exchange, you can only exchange for a style that is of equal or higher value. Once processed in store, they are subject to store policy and cannot be returned to online. 

The remainder AfterPay payments will still need to be paid in order to pay for the credit note that is issued.

Credit notes from store will expire in 6 months and can only be redeemable at a Tony Bianco retail store, and not online. 

 

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