What information do we collect?

We may collect the following information from you

  • Your name and contact details, physical address, email address and phone number

  • Your gender and date of birth

  • Your purchase history

  • The name of the domain from which you access the internet

  • The date and time you accessed our sites

  • The internet address of the website from which you linked directly to our sites

  • Other information you may supply to us

At times, we are required to collect personal information in the normal course of providing services for our customers. These services apply across our brands and include:

  • Creating a loyalty account

  • Accepting customer orders

  • Processing online purchases and payments

  • Dealing with customer service requests (including via social media)

  • Processing credit card payments

  • Arranging product holds

  • Receiving prize application forms

  • Accepting gift voucher payments

  • Processing cash refunds

  • Maintaining detailed information on our websites

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