NEW Loyalty FAQ’s

What has happened to the Tony’s World Rewards Program? 

We have said goodbye to our old Tony’s World rewards program and are currently developing a new and even more exciting program for our most loyal customers!  We’ll be delivering the new Tony Bianco loyalty program in early 2019. It will be full of unique experiences and exciting surprises, so stay tuned. 

 

When did the Tony’s World rewards program end?

We said goodbye to our Tony Bianco rewards as of September 10th 2018. After this date, no more rewards have been issued. 

 

I was a loyal customer with a bronze, silver or gold status, have I lost my membership level? 

Even though we have said goodbye to our old loyalty program, the good news is we are still tracking your spend with us! Our new program will be structured into loyalty tiers based on your annual spend. Your old loyalty status will be taken into account when qualifying you into our new program.

 

How do I update my membership details?

Go to our membership page and log in or create an account. You will be able to add/edit all your personal details. Or go in-store and the girls will be able to do this for you.

You can login to your account at the following link: https://www.tonybianco.com.au/customer/account/login 

 

What does the new loyalty program look like?

As much as we’d love to share everything with you right now, we’ve got to keep some surprises for you later. But here’s a sneak peek of what to expect…

  • SHOP - grow your loyalty status every time you shop
  • SEASONAL GIFTS - exclusive gifts of things we love and we know you will too
  • INSIDER ACCESS & INVITES - access to pre-sale, new and limited-edition products before they officially launch
  • BIRTHDAY GIFT - for your special day
  • SHIPPING OFFERS - get your goods faster, for less

Stay tuned as we’ll keep you up-to-date on all exciting announcements and news on the new program before we launch.

 

How do I sign up to be part of the new loyalty program?

The new program will launch in early 2019 (new year, new us!) so keep an eye out for email updates from us on all exciting news around the program launch.

 

How do I earn points to be part of the new loyalty program?

Don’t worry, even though our current loyalty program is ending, all your Tony Bianco purchases until we launch our still go towards qualifying you into our new loyalty program.

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